On a whole new level, hotels can now outsource their service quality auditing, training, cross training, evaluation and staff certification with no additional effort.
At AA, we believe a business’s greatest asset is its people. Our mission extends beyond simply training staff; we aim to empower them to become exceptional hospitality professionals.
Through our comprehensive programs, we equip your team with the tools and skills to anticipate guest needs, deliver exceptional service, and create memorable experiences. This results in confident and engaged staff who radiate warmth and professionalism, leaving your guests with lasting smiles and a desire to return.
Bridging the gap between theory and practice by enabling corporations to empower their staff with the tools needed to excel in the service industry.
Our vision is to become a premier destination for staff training & evaluation. We envision a future where we enhance the skills of hospitality professionals in the Middle East through innovative training methodologies and embracing technology.
Egypt, with its rich cultural heritage and centuries of history, is a global destination that thrives on its tourism and food service industries. The hospitality sector sees immense traffic yet faces a gap in operational standards compared to international benchmarks. These gaps present challenges in service quality, customer experience, and operational efficiency—areas crucial to maintaining local and global competitiveness.
Our team brings a unique blend of international expertise and deep-rooted experience within Egypt. With backgrounds spanning global markets and firsthand knowledge of the local landscape, we are uniquely positioned to bridge the disparity in standards. By leveraging our insights into best practices and industry benchmarks, we aim to deliver innovative, tailored solutions that elevate Egypt's food service and hospitality operations.
Floor #3, 24, North 90 Street, New Cairo, Egypt
Tel: +20 25379752